Don Douglas
Co-Founder & Director of Operations
Household
Water Profile
How your household uses water, including volume, consistency, and composition.
For Emergency Services Call
For homeowners, residential wastewater systems are technical, variable, and change over time. When issues arise, people are often left sorting through complicated information and expensive decisions. Our role is to make that clearer.
Our team combines field experience, performance analysis supported by a growing dataset, and innovation with a continued drive to improve. That work supports precise diagnostics, clear recommendations, quality execution and lasting results.
To simplify how a system functions, what affects its performance, and the solutions available, we break system performance into three categories. This makes it easier to understand how the different parts of a system work together.
How your household uses water, including volume, consistency, and composition.
The tank, primary treatment, mechanical components, materials, pumps, pressure, and distribution.
The part of the property where wastewater is treated and dispersed, including fields, mounds, open discharges, at-grades, sand filters, and lagoons.
Don Douglas
Co-Founder & Director of Operations
Scott Douglas
Founder & General Manager
Kim Douglas
Co-Founder & Chief Administrative Officer
Don Douglas
Co-Founder & Director of Operations
Don brings experience, precision, and accountability to every system.
Don leads field execution at CleanEarth with a focus on what matters most to homeowners: disciplined assessment, sound work, and solutions that hold.
With over 30 years of experience across technical sales, executive leadership, and early-stage company development, he brings a level of judgment shaped by working through both high-performing systems and failing ones across a range of environments.
On-site, his approach is straightforward: understand the system, identify the root cause, and implement a solution that performs under real conditions. He works directly with homeowners to explain system conditions and available options clearly, without overcomplication or pressure.
Don is certified in private wastewater management through the Alberta Onsite Wastewater Management Association and plays a central role in developing CleanEarth’s technician standards and training approach. By combining hands-on execution with structured mentorship, he helps ensure that every technician represents the same level of professionalism, technical understanding, and communication.
For homeowners, that translates into work that is completed properly — and explained properly.
Scott Douglas
Founder & General Manager
Builds the systems, standards, and team that deliver clear answers and consistent results.
Scott leads CleanEarth with a focus on what matters most to homeowners: clear answers, sound work, and results that hold.
His approach combines field experience with structured analysis. With a background in economics and statistical analysis, Scott integrates real-world system data — including flow patterns, loading rates, soil performance, and failure modes — into practical recommendations that go beyond surface-level fixes. The goal is not just to restore function, but to improve how systems perform over time.
As General Manager, he is responsible for building the standards behind that consistency. This includes how systems are assessed, how options are presented, and how field and administrative teams operate together. His experience developing and leading high-performing teams translates directly into the quality of people homeowners interact with on every project.
Scott is certified in private wastewater management through the Alberta Onsite Wastewater Management Association and brings over two decades of project management experience, including extensive work in on-site construction and septic repair.
He takes a direct approach to septic challenges: identify the true driver, apply the right solution, and ensure it performs under real conditions. His focus remains on outcomes that are technically sound, economically practical, and built to last.
Kim Douglas
Co-Founder & Chief Administrative Officer
Kim leads the administrative and customer coordination side of CleanEarth, ensuring that every project is structured, organized, and carried through with consistency.
Her role centers on building and maintaining the systems that support a reliable customer experience—from initial inquiry and onboarding through scheduling, communication, and follow-up. Homeowners are kept informed, timelines are clear, and expectations are managed from the outset.
Her background in program administration and systems coordination—where she was responsible for managing complex operations across staffing, scheduling, finance, and external partnerships—translates directly into CleanEarth’s ability to operate with clarity and control as projects move forward.
Kim’s work ensures that the technical side of the business is supported by a process that is just as dependable. For homeowners, that means fewer unknowns, fewer delays, and a process that feels structured from beginning to end.